Privacy Policy

1. Important Information and Who We Are

Purpose of This Privacy Policy: This policy provides information about how we collect, process, and safeguard your personal data during your interactions with our platform, including signing up for our services. Third-party services used on our platform may have their own privacy policies that you should review before use.

This platform is not intended for children, and we do not knowingly collect data relating to children. This privacy policy supplements other privacy notices or fair processing policies provided during specific interactions and does not override them.

Controller: Jirani vendors is the controller responsible for your personal data (referred to as "we," "us," or "our" in this policy).

2. The Data We Collect About You

Types of Personal Data: We collect various types of personal data, including:

• Identity Data: Name, username, title, date of birth, gender.
• Contact Data: Billing address, delivery address, email, phone number.
• Financial Data: Bank details and payment information.
• Transaction Data: Purchase history and payment details.
• Technical Data: IP address, login information, browser type, operating system.
• Profile Data: Purchase preferences, feedback, survey responses.
• Usage Data: Information on how you use our platform and services.
• Marketing Data: Preferences for marketing and communications.

We also use aggregated data for analytics purposes, which does not directly identify individuals.

3. How We Collect Your Data

We collect data in the following ways:

• Direct Interactions: When you create an account, make a purchase, or contact us.
• Automated Technologies: Through cookies and similar tools.
• Third Parties: Data from analytics providers, payment processors, or public records.

4. How We Use Your Personal Data

We use your personal data to:

• Fulfill contracts and provide services.
• Market relevant products, subject to your preferences.
• Comply with legal obligations.

You can withdraw consent for marketing at any time via opt-out options provided.

5. Sharing Your Data

We may share your data with:

• Internal teams and authorized service providers.
• External parties for legal or compliance reasons.
• Successor entities in case of business mergers or transfers.

We ensure all third parties process your data securely and in compliance with the law.

6. International Transfers

Your data may be transferred outside Kenya with appropriate safeguards in place to ensure its protection.

7. Data Security

We employ robust security measures to protect your personal data from unauthorized access, use, or disclosure.

8. Data Retention

We retain your personal data only as long as necessary to fulfill the purposes it was collected for, including legal or regulatory obligations. Data may be anonymized for statistical use beyond this period.

9. Your Legal Rights

You have rights under data protection laws, including the right to access, correct, or request deletion of your data. Requests will be addressed promptly, typically within one month.

Read our Terms and Conditions, as this Privacy Policy should be read together with them.